Thema:
Mir scheint, da kommt was Unangenehmes auf die LRGs zu: flat
Autor: Ihsan
Datum:08.01.24 22:46
Antwort auf:Neuer Versender Purple Dot ab heute (kein Paypal mehr) von cloud6


Building Customer Trust Around Pre-orders: Understanding the FTC’s Pre-order Regulations

3. Provide the ability to cancel, for free, for a full refund in the event of a delay

When there is a delay and you’ve notified your customers of this delay, you also must give them the ability to cancel their pre-order immediately, if they choose to. If you have charged the customer upfront, either a deposit or the full amount, you must also immediately refund the customer in full if they do choose to cancel due to the delay.

This, by default, means you must always have funds available to issue a 100% refund against your pre-orders anytime before you ship. This can obviously be a bit tricky if you are using pre-order sales to fund purchase orders or other operations for your business, so it’s something to keep top of mind from a cash flow perspective for your brand.


[https://www.getpurpledot.com/insights/building-customer-trust-around-pre-orders-understanding-the-ftcs-pre-order-regulations]

Die non-Cancellation policy von LRG und Co hat mich schon immer bezüglich der Verbraucherschutzbestimmungen gewundert, scheint dass das nun auch in den USA anzieht.
Laut der Info müsste LRG / Purple Dot nun also zuverlässiger Forecasten, das wär ja schonmal was.


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